Home News RECALL: Ring Door Bells Causing Fire and Burn Hazards

RECALL: Ring Door Bells Causing Fire and Burn Hazards

Credit: US Consumer Product Safety Commission

US – Ring, a doorbell video company is recalling around 350,000 of its (2nd) generation doorbells because they may cause burns and fire.

According to a press release from the company, some of the batteries can overhead when incorrect screws are used to install it.

US Consumer product safety commission says that the recall involves ring video doorbell (2nd Generation) only. The video doorbells have a blue ring at the front and come in two colors: “satin nickel” (black and silver) and “Venetian bronze” (black and bronze).  They were sold with a mounting bracket and a USB charging cable.  The two-way audio doorbell can be hardwired or battery-powered and supports night vision.  The Ring logo is printed on the bottom front of the doorbell and the model and S/N are on a label on the back of the doorbell and the outer packaging.  Consumers can determine if their doorbell is included in this recall by entering the doorbell’s serial number at http://support.ring.com/ring-2nd-gen-recall. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.

US consumer product safety commission says you should stop using the doorbell immediately and contact ring for revised instructions or download them here. Consumers can check if their video doorbell is part of this recall through Ring’s website or app.

This doorbell was sold nationwide from June of 2020 to October 2020. Ring has received 85 reports of improper doorbell screws and 23 of those claims have resulted in property damage, they have also received reports of 8 minor burns from use.