US – “To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms,” said Facebook after a 6-hour outage yesterday.
Facebook services including Messenger and Instagram were offline starting at 11:42 am on Monday and didn’t come back online till after 6 pm.
“Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt,” Facebook said in a statement.
Despite rumors of a hack, Facebook claims that there is no evidence that user data was compromised during the disruption of services.
“Our services are now back online and we’re actively working to fully return them to regular operations. We want to make clear at this time we believe the root cause of this outage was a faulty configuration change. We also have no evidence that user data was compromised as a result of this downtime,” they said.