Any time a customer says, “Alexa, thank my driver” or searches “thank my driver” on Amazon.com or on the Amazon shopping app, the driver who completed the customer’s most-recent delivery will be notified of the customer’s appreciation.
The first 2 million thank yous given will include $5 to the delivery driver at no cost to the customer. After that, customers can continue to thank their drivers through the feature all year round, and drivers will be able to see the number of times they are thanked within their app.
The feature was first introduced during the holidays in 2022. Since then, Amazon customers have thanked their delivery drivers over 22 million times.
