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Microsoft to Retire Skype in May 2025, Shifts Focus to Free Version of Teams

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May 6, 2025 — After more than two decades as a global pioneer in digital communication, Skype is officially being retired in May 2025. Microsoft announced that it will sunset the iconic platform as part of an effort to streamline its consumer communications offerings and focus on Microsoft Teams (free) — its modern collaboration hub that has seen rapid growth among both personal and professional users.

Skype users will have until May 5, 2025, to transition to Teams or export their data. Microsoft says the shift is aimed at better meeting the evolving communication needs of its user base in a rapidly changing digital landscape.

“The way we communicate has changed dramatically over the years,” the company stated. “With Teams, we’re providing a more integrated, powerful, and future-ready platform.”

A Familiar Yet Enhanced Experience

Microsoft Teams (free) will retain many of the core features Skype users have relied on — such as one-on-one and group calls, messaging, and file sharing — while introducing enhanced capabilities like calendar management, meeting hosting, and community building.

To ease the transition, Skype users can now log into Teams using their existing Skype credentials, with their chats and contacts automatically imported. The functionality is rolling out first to users in the Teams and Skype Insider programs.

During the transition, Skype and Teams users will remain interoperable, allowing chats and calls across both platforms.

Options for Skype Users

Microsoft is offering users two options:

  1. Move to Microsoft Teams (free) – Download Teams from the official site, log in using Skype credentials, and start using Teams immediately with existing contacts and conversations.
  2. Export Skype data – Users who choose not to migrate can download their chat history, contacts, and call records before the shutdown date.

A step-by-step migration guide is also available to help users get started with Teams.

Paid Skype Features to Be Phased Out

Microsoft also confirmed that it will discontinue offering paid Skype services to new customers, including Skype Credit and international calling subscriptions. Existing subscribers can continue using their services until the end of their billing cycle. Post-retirement, Skype’s dial pad will remain accessible for paid users through the Skype web portal and within Teams.

A Farewell to a Communications Icon

Since its launch in 2003, Skype has played a vital role in connecting millions of people around the globe — from personal calls with loved ones to professional meetings across continents. Microsoft acquired Skype in 2011 and has overseen its evolution amid rising competition from newer platforms.

“We are honored to have been part of countless meaningful moments,” Microsoft said in its farewell message. “We understand change can be challenging, but we are excited about the opportunities ahead with Teams.”