Chillicothe — The city has a new system that allows the public to report repairs, “Chillicothe Fix It!” Chillicothe Mayor Luke Feeney announced in it city council Monday evening (see the side story), and the news release is on the city website.
The city reports that “Chillicothe Fix It! allows residents who notice city repair or service needs to submit photos, location information, and details directly to Chillicothe city staff. The platform provides Chillicothe officials with a centralized system to manage issues from creation to resolution, while engaging residents throughout the process.
The free application is available for download onto any iOS or Android device, or you can use the desktop version at ChillicotheOH.Gov – where you can already see reports.
“Chillicothe Fix It! Represents more than just a platform upgrade, it’s also a continued commitment to transparency, community engagement and efficiency,” said Mayor Luke Feeney in the news release.
“This community engagement tool will connect the public with city departments like never before, will help solve problems faster, and establish a line of communication that stays open through completion,’ said Feeney. “While we improve our infrastructure, we will also be growing the already strong sense of ownership and pride in our community.”
Continuing from the news release:
“In addition to allowing the public to report on problems, users can view, comment on, and follow issues submitted by their neighbors.
“Residents can even create their own ‘watch areas’ to receive notifications about all the reports in their community, enabling them to follow the progress of all service requests – not just the ones they submit.
“The software also enables duplicate detection so that if a resident begins to submit a request already in the system, it will promptly notify them and enable them to follow the existing request.”
Chillicothe Mayor Luke Feeney recounted his regular update to city council August 14th, 2023, including explaining the internal test of “Chillicothe Fix It!” (at 07:45).