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Local Hampton Owner Donates Room Stays to Front Line Workers During COVID-19 Pandemic

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US – Beginning next week, Hilton and American Express will make rooms available without charge to doctors, nurses, EMTs, paramedics and other frontline medical staff who need a place to sleep, recharge or isolate from their families through the end of May.


A family member that is a frontline worker can be hazardous to go home to their families with the possibilities of spreading the virus at home.

Our local Hampton Inn owner Shaun Pan is working with officials in Cincinnati and surrounding areas to open his Inns to front line workers.

“Mr. Pan has recognized an urgent need for first responders and their families. Mr. Pan is an incredible leader within Newport and the Northern Kentucky Community, which he has shown time and time again. We want to express our gratitude to Mr. Pan, and his outstanding Hampton Inn, for his consideration to the employees of Newport and their families, said Newport Police Department.


Pan’s offer to locals has been expressed also with other associations of Hilton Owners to collectively represent more than 1 million healthcare workers to provide access to the program, designed to support individuals who would otherwise have to spend their own money on accommodations.

“During this crisis, we have seen so many examples of medical professionals working in the most challenging circumstances, sacrificing their own needs for the greater good. They truly are heroes,” said Hilton President and CEO, Christopher J. Nassetta. “We are honored to extend our Hilton hospitality to them during this difficult time.”

“Knowing that there is a safe, clean and comfortable hotel room waiting for you at the end of a long shift can make all the difference in the world right now,” Dr. Jaquis said. “The kind of compassion and caring that Hilton and American Express are offering has never been more welcome.”

This isn’t the first time during this pandemic that Pan has donated. Recently he donated over 144 miles of TP to local needy groups in the Cincinnati and Newport areas.

Rooms will be available across a variety of Hilton brands, including Hampton by Hilton, Hilton Garden Inn, DoubleTree by Hilton and others. Hotels will be staffed by Team Members who have received additional training on relevant health and safety measures to safeguard their own and their guests’ well-being. Hotel rooms and common areas will continue to be sanitized using industrialgrade cleaners and updated cleaning protocols. In some high-demand locations, room availability may be limited at times. Nassetta credited owners from Hilton’s portfolio for joining the effort. “Across the United States, owners of Hilton hotels of every brand are eager to support their communities and be part of the solution. They have been instrumental in making this response possible.”

The following organizations will provide their networks with further details about booking rooms through this program, which is currently planned to cover stays from April 13 through May 31.

  • American Association of Critical Care Nurses
  • American College of Emergency Physicians
  • American Hospital Association
  • American Nurses Association
  • Emergency Medicine Residents’ Association
  • Emergency Nurses Association
  • National Association of Emergency Medical Technicians
  • Society of Critical Care Medicine
  • Society of Emergency Medicine Physician Assistants
  • Society of Hospital Medicine